# Discrepancy between AppContol and msconfig Services?

**URL:** <https://forum.appcontrol.com/t/discrepancy-between-appcontol-and-msconfig-services/59>\
**Category:** General\
**Created:** [April 4, 2026, 6:16pm UTC](https://forum.appcontrol.com/t/discrepancy-between-appcontol-and-msconfig-services/59 "2026-04-04T18:16:59Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Hooby](https://forum.appcontrol.com/letter_avatar_proxy/v4/letter/h/35a633/32.png) [@Hooby](https://forum.appcontrol.com/u/Hooby)\
**Post date:** [April 4, 2026, 6:16pm UTC](https://forum.appcontrol.com/t/discrepancy-between-appcontol-and-msconfig-services/59/1 "2026-04-04T18:16:59Z")

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I have some services disabled from around 10 days ago in AppControl. However, Msconfig shows that they are running - see screenshot. Any ideas why?

 ![image](https://forum.appcontrol.com/uploads/default/original/1X/bfd17ceb51dd35562a1fbd583e24f4bd2f78a5c0.png)

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**Author:** ![AppControlOfficial](https://forum.appcontrol.com/user_avatar/forum.appcontrol.com/appcontrolofficial/32/7_2.png) [@AppControlOfficial](https://forum.appcontrol.com/u/AppControlOfficial)\
**Post date:** [April 4, 2026, 6:43pm UTC](https://forum.appcontrol.com/t/discrepancy-between-appcontol-and-msconfig-services/59/2 "2026-04-04T18:43:42Z")

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@Hooby sorry for the issue. I discussed with our team and they asked if you rebooted since you did the disabling? Then, if not, if you reboot are they still running or not? This will help us diagnose the issue with these services.

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**Author:** ![Hooby](https://forum.appcontrol.com/letter_avatar_proxy/v4/letter/h/35a633/32.png) [@Hooby](https://forum.appcontrol.com/u/Hooby)\
**Post date:** [April 4, 2026, 9:24pm UTC](https://forum.appcontrol.com/t/discrepancy-between-appcontol-and-msconfig-services/59/3 "2026-04-04T21:24:09Z")

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Yes several times. I sent two screenshots showing them running in services.exe after another re-boot just now.

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**Author:** ![AppControlOfficial](https://forum.appcontrol.com/user_avatar/forum.appcontrol.com/appcontrolofficial/32/7_2.png) [@AppControlOfficial](https://forum.appcontrol.com/u/AppControlOfficial)\
**Post date:** [April 4, 2026, 10:40pm UTC](https://forum.appcontrol.com/t/discrepancy-between-appcontol-and-msconfig-services/59/4 "2026-04-04T22:40:15Z")

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We think we have found the issue. Testing an update now… We will have an update out next week. Thanks for taking the time to report this problem so we could fix it!

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**Author:** ![AppControlOfficial](https://forum.appcontrol.com/user_avatar/forum.appcontrol.com/appcontrolofficial/32/7_2.png) [@AppControlOfficial](https://forum.appcontrol.com/u/AppControlOfficial)\
**Post date:** [April 6, 2026, 11:25am UTC](https://forum.appcontrol.com/t/discrepancy-between-appcontol-and-msconfig-services/59/5 "2026-04-06T11:25:43Z")

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@Hooby check your private messages for an unreleased version to test please to confirm we fixed this.

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**Author:** ![AppControlOfficial](https://forum.appcontrol.com/user_avatar/forum.appcontrol.com/appcontrolofficial/32/7_2.png) [@AppControlOfficial](https://forum.appcontrol.com/u/AppControlOfficial)\
**Post date:** [April 6, 2026, 2:36pm UTC](https://forum.appcontrol.com/t/discrepancy-between-appcontol-and-msconfig-services/59/6 "2026-04-06T14:36:19Z")

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The issue has been solved and the fix will be out in our next update, for anyone else with this issue.

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**Author:** ![AppControlOfficial](https://forum.appcontrol.com/user_avatar/forum.appcontrol.com/appcontrolofficial/32/7_2.png) [@AppControlOfficial](https://forum.appcontrol.com/u/AppControlOfficial)\
**Post date:** [April 8, 2026, 4:29pm UTC](https://forum.appcontrol.com/t/discrepancy-between-appcontol-and-msconfig-services/59/7 "2026-04-08T16:29:55Z")

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@Hooby since you have that test version, please consider updating AppControl by downloading from our index page **tomorrow when it’s out** because the new update coming tomorrow has that fix too. The unreleased version you tested did not go through Quality Assurance yet.