Hi all, I am very impressed with this App so far! Much better than the stock Windoze Task Manager (but no surprise there as the stock app has hardly changed in living memory!), I managed to get AppControl installed and running amazingly well on my other systems (one running Win10 Pro x64 and the other running Win10 Ent LTSC IoT 2021) but am unable to get it running (or even properly installed) on this system running Win10 Ent LTSC 2019 (1809 17763.805). I am trying to install AppControl 1.0.0.145b. When I run the installer, it gets to about 80% through copying the files, when it halts with the error = âAppControl failed to install correctly. Please contact supportâŚ. @helpdesk@appcontrol.comâŚâ. When I click on âOKâ the app actually tries to run. I see the main AppControl Window on the desktop except that in the middle of the window it shows the following error = âDisconnected. Connecting to the local serverâ. I can click on âRestart AppControlâs Serviceâ, which results in: âAppcservice.exe - System Error. The code execution cannot proceed because dxcore.dll was not found. Reinstalling the program may fix this problemâ. Obviously reinstalling AppControl results in the same error. If I then quit AppControl, it looks like that it has not even installed as there are no start-menu launchers for AppControl & no icon on the desktop either, but I can see the following folders have been created = âC:\Program Files\AppControlâ, so it looks like maybe a partial install? I can run DXDiag on the system & it informs me that DirectX12 is installed. So not really sure what else to try at this point. Many Thanks.
Thanks for your kind words and thanks for installing AppControl on your other systems!
I have now shared this report with our team so we can try to reproduce/fix it for our next update.
Okay, Thanks for the swift response! I have the feeling that the issue will be linked to the fact that Windows 10 LTSC 2019 may be too old to run AppControl as I typed my problem into Warp Terminal and it said that I should upgrade the Win10 LTSC 2019 to Win10 LTSC 2021 as it has less software compatibility issues (something about LTSC 2019 having a inferior DirectX implementation than LTSC 2021), which might be the case?
Thank you.
Yes, that version of Windows 10 is EOL I think, so if you run Windows Update it should let you use AppControl and still stick with Windows 10 (a newer version of Windows 10).
Hi, I just checked and Win 10 LTSC 2019 reaches EOL support on 9th Jan 2029 but I think I also read somewhere else that itâs EOL is in 2027? Anyway, itâs still supported ATM but I will be attempting an in-place upgrade to Win 10 Ent LTSC IoT 2021 to get support until 2032!
Good to know it isnât EOL! Yes, I think that upgrade will solve it, but meanwhile weâre looking on other solutions for people with that version.
Hello, got that error on a VMware virtual Windows Server 2019. Install finish but service refuse to start and app doesnât work. Shame.
We are seeing if we can add dxcore.dll and solve the issue, and considering how large the installer will be for AppControl and if it will fully solve the issue or not. Thanks for your feedback.
Iâm running into the same DXCore.DLL issue on Server2019.
During some research:
It seems that DXCore doesnât get loaded into systems (such as virtuals) that donât have a real GPU.
Weâll see if we can add it if it will not increase AppControlâs size or cause some other unexpected issue. It may not be in the next update coming next week.
@KitchBB and @Jc_Lebeau and @slickmrick can you email us and put âserver2019â as the email subject? I can send you an unreleased version that should solve this if you want to confirm the fix works?
Our âhelpâ email address is here: Contact Us - AppControl (bottom left email).
This version also has optional localization in case English is not your first language.
One person installed and confirmed the issue is solved. Thanks for testing! The fix will be in the final update that should be out in a day or so.
If you did not email us yet feel free to.